Tele Caller Job

Key Responsibilities Outbound Calling: Proactively contact potential or existing customers to promote products, services, or set up meetings. Inbound Support: Answer incoming calls, resolve customer complaints, and answer inquiries in a professional manner. Sales & Lead Generation: Follow up on leads, explain product features/benefits, and persuade customers to make purchases. Data Management: Maintain accurate, up-to-date records of customer interactions, conversations, and contact details in the database. Achieve Targets: Meet or exceed daily, weekly, or monthly call volume and sales targets. Compliance: Adhere to company policies and scripts while handling rejections professionally. Required Skills and Qualifications Communication: Exceptional verbal communication and interpersonal skills. Persuasion: Ability to handle objections and persuade customers effectively. Technical Skills: Proficiency in MS Office and CRM software. Experience: Previous experience in telemarketing, sales, or customer service is preferred. Education: High school diploma or equivalent (Bachelor's degree may be preferred). Attributes: Patience, resilience, and a positive attitude. Common Performance Metrics Number of calls made/received per day. Conversion rate (leads to sales). Average call duration. Customer satisfaction scores (CSAT). Salary 100 to 150 OMR + Work from home